Tracking number policy
Tracking numbers will be made available after an order has been processed within the following wait time of 24-48 hours.
Tracking numbers will be automatically sent to customers via the email provided in their order in accordance with the above waiting times.
If a tracking number shows as delivered and customer claims they never received the package: The items were successfully delivered to the address customer provided.
We recommend they contact the local courier where it was delivered or try to reschedule another delivery attempt. No replacements or refunds will be issued on items that show as successfully delivered. Test Your Will is not liable for incorrect address information provided by customers or missed delivery attempts by couriers.
For International orders with no final destination tracking: if the customer claims they never received their order, Our company will resend or refund the order after 45 days has elapsed.